Exchange Policy
EXCHANGE POLICY :
- Cash and Credit refunds are not applicable.
- In the case of an incorrect item being shipped by us, or an incorrect order being received by you, please contact our customer service team to exchange. Exchange policy would be same for this case.
- Hoorulain Offer Trouble-Free 15Days Exchange Policy
- Contact Hoorulain support team to submit your Exchange via Whatsapp
- Customers need to have their Order ID or Invoice to get a exchange.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- All Exchange should be sent to Hoorulain address.
- Keep in mind that the Website is only be used for new orders and exchanges will never process through the website.
- Change of Article during the exchange will only be possible if your previous article is sold out or size is not available.
- Exchange is applicable for change of waist size only; article length will be standard and not claimed for exchange.
- We will gladly accept any unworn, unwashed merchandise with original tags within 15 Days of purchase for an exchange.
Hoorulain Support Contact Info
Email :
Whatsapp:
Landline :
How its Works? (Follow These Steps)
• Fill out the Exchange Form:
Exchanging items for your online order is simple. Just complete our Exchange Form and include it with your return shipment. Don't have a Exchange Form? No problem, get from support.
• Items Repacking:
Speedup your exchange process by sending back the item(s) you wish to exchange together with the completed Exchange Form in your package.
• Easy Shipping:
Exchange your parcel via delivery, such as courier or post, at your own expense to the address.
• Tracking Your Exchange:
Once you’ve sent the parcel to our address, please remember to share the invoice of the parcel with us. We’ll use this information to track your Exchange and complete your exchange in 3-7working days.
